SAFEGUARDING & TRUST — A SAFER DELIVERY EXPERIENCE
Unlike the big platforms, WE-COLLECT places safeguarding and accountability at the centre of the delivery experience. Customers, businesses, and couriers all benefit from stronger identity checks, transparent profiles, and a higher standard of behaviour.
1. Verified Courier Identity for Every Delivery
Customers deserve to know exactly who is delivering their food. WE-COLLECT uses real identity verification, meaning couriers cannot hide behind fake names, borrowed accounts, or anonymous photos. This builds trust and eliminates one of the biggest risks seen on other platforms.
2. Mandatory Safety & Standards Training
Every courier on WE-COLLECT must complete our Safety & Standards Check. This ensures they understand road safety, customer care, and professional conduct — reducing complaints, increasing customer satisfaction, and improving your business reputation.
3. DBS-Supported Safeguarding Option
Many customers feel unsafe when delivery drivers can’t be identified or properly vetted. WE-COLLECT offers an optional DBS-checked courier tier, giving families, elderly customers, and vulnerable individuals complete peace of mind when ordering food.
4. Zero-Tolerance Policy on Unsafe Behaviour
Dangerous cycling, pavement riding, red-light jumping, or aggressive behaviour will see couriers removed immediately. WE-COLLECT is built on responsibility, not volume. Safer couriers protect your brand and your customers.
5. A Trust-Driven Model That Builds Better Customer Loyalty
When customers feel safe and respected, they order more often. By using WE-COLLECT instead of anonymous third-party networks, your business benefits from stronger reviews, fewer complaints, and long-term repeat customers.
WHY SAFEGUARDING MATTERS
Customers trust restaurants that use safe, verified, professional couriers. This is something the major platforms cannot guarantee — and businesses are now demanding higher standards from delivery partners.
WE-COLLECT delivers that standard from day one.
WE-COLLECT offers a safer delivery network where couriers are verified, trained, accountable, and trustworthy. This protects customers, strengthens your reputation, and ensures your business operates with confidence and professionalism.
SAFER COURIERS. SAFER CUSTOMERS. STRONGER TRUST.