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WE-COLLECT. ETHICAL COURIERS LTD — Privacy Policy

Last updated: 07/12/2025.

WE-COLLECT. ETHICAL COURIERS LTD shall hereafter be referred to as ‘WE-COLLECT’ throughout this website and all related documentation.

This Privacy Policy explains how WE-COLLECT. ETHICAL COURIERS LTD (“WE-COLLECT”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, register as a customer, apply to become a courier, or otherwise interact with our services.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are.

WE-COLLECT. ETHICAL COURIERS LTD.
15–17 Middle Street.
Brighton
East Sussex
BN1 1AL
United Kingdom
Company Number: 14850497
Email: hello@we-collect.uk

We are the Data Controller for all personal data collected through our website and services.

2. Information. 

We collect the following categories of information:

A. Information you provide directly.

  • Full name.

  • Address and postcode.

  • Email address.

  • Phone number.

  • Courier registration details (e.g., experience, age range, right-to-work information).

  • Uploaded documents or photos (e.g., profile image for courier applications).

  • Any details submitted through contact forms.

B. Information collected automatically.

  • IP address.

  • Device type.

  • Browser type.

  • Usage data (pages visited, time spent, clicks, etc.).

  • Cookies (via CookieYes consent banner).

C. Information we receive from third parties.

  • Email service providers.

  • Payment processors (future functionality).

  • Analytics platforms (e.g., Google Analytics if enabled).

3. How We Use Your Information.

We use your information to:

Provide and operate our services.

  • Manage courier applications.

  • Register customers and businesses.

  • Respond to enquiries.

  • Improve website functionality and experience.

Improve safety and compliance.

  • Verify courier information.

  • Maintain operational and legal records.

Marketing & communication.

  • Email updates about WE-COLLECT.

  • Service notices and operational messages.
    (We will never sell your data to third parties.)

Analytics.

  • Understand how visitors use our website.

  • Improve performance and functionality.

4. Legal Bases for Processing.

We process your data based on:

  • Contractual necessity — to provide services you request.

  • Legitimate interests — improving the website, preventing fraud, protecting operations.

  • Legal obligations — maintaining records required by UK law.

  • Consent — for cookies, marketing preferences, and optional data fields.

5. Sharing Your Information.

We only share data with trusted third parties necessary to operate our service, including:

  • WordPress database & hosting provider.

  • Email providers (e.g., transactional email services).

  • Analytics tools.

  • Security and anti-spam systems.

  • CookieYes (consent management).

We do not sell personal data.

All partners are required to comply with UK GDPR.

6. Data Storage & Security.

Your data is stored in:

  • Our secure WordPress database (located in the UK/EU depending on your hosting provider).

  • Encrypted backups where applicable.

  • Email systems for registration confirmations.

We implement:

  • SSL encryption.

  • Access controls.

  • Security Systems.

  • Regular monitoring and audits.

7. Data Retention.

We keep your data only as long as necessary:

  • Courier applications: up to 24 months.

  • Customer accounts: while active.

  • Website logs & analytics: up to 12 months.

  • Legal/financial records: 6 years minimum (per UK law).

After this, we securely delete or anonymise data.

8. Your Rights Under UK GDPR.

You have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion (“right to be forgotten”).

  • Restrict processing.

  • Object to processing.

  • Withdraw consent (e.g., marketing or cookies).

  • Request data portability.

To exercise these rights, email: hello@we-collect.uk

9. Cookies.

We use cookies to:

  • Improve your browsing experience.

  • Analyse website usage.

  • Personalise certain features.

You can manage your preferences through our CookieYes banner at any time.

(See our separate Cookie Policy for full details.).

10. Changes to This Policy.

We may update this Privacy Policy occasionally to reflect changes to our services or legal requirements.
The latest version will always be available on this page.

11. Contact Us.

For privacy enquiries or GDPR requests:

WE-COLLECT. ETHICAL COURIERS LTD.
Email: hello@we-collect.uk
Address: 15–17 Middle Street, Brighton, BN1 1AL, United Kingdom.