BUSINESS BENEFITS — WHY WE-COLLECT EARNS YOU MORE

WE-COLLECT Reverses the Delivery Industry’s Power Structure

The Big Three platforms – Deliveroo, Uber Eats and Just Eat – operate a system designed to extract profit from restaurants, customers and couriers. They own the customers, control the data, inflate pricing, charge businesses heavily and provide no real growth tools. Restaurants become dependent. Customers become products. Couriers become disposable labour.

WE-COLLECT flips the entire structure upside down. The restaurant owns the customer, owns the data, keeps the profit, controls their technology and maintains long-term loyalty. The financial model below comes directly from this philosophy.

1. Zero Commission and Zero Hidden Deductions

The Big Three platforms – Deliveroo, Uber Eats and Just Eat – take 30% to 35% commission on every order. But the damage does not stop there. Restaurants consistently report additional deductions that reduce profits even further.

These extra costs are often not visible to customers and are rarely explained in advance. They can appear days later on a payout statement with vague labels such as “adjustment”, “correction”, or “refund processing”. Restaurants cannot dispute most of these charges.

Common hidden deductions include:

• Refund deductions – The platform refunds the customer, but still deducts the full amount from the restaurant.
• Order error adjustments – Charges applied when a customer reports a missing or incorrect item, even if the courier was at fault.
• Cancellation penalties – Restaurants fined if the order is not ready within strict time windows, even when a courier arrives early.
• Marketing fees – Extra charges added if a restaurant appears in boosted positions or platform promotions.
• Service and handling fees – Layers of percentage-based fees stacked on top of commission.
• Clawbacks for complaints – Money removed from payouts if customers report issues beyond the restaurant’s control.
• Forced menu price increases – The platform may increase menu prices without permission, damaging customer trust.

These deductions mean a “30% commission” often becomes 35% to 45% total loss on some orders. Many takeaway owners only discover the true cost after seeing their payout statement reduced by unexplained adjustments.

WE-COLLECT charges 0% commission and applies no hidden deductions of any kind. You receive exactly what the customer pays you, instantly, with total transparency and zero surprises.

In summary, the major platforms do not just charge high commission. They apply layers of unpredictable deductions that drain a restaurant’s profit without warning or explanation. WE-COLLECT removes this uncertainty entirely. No percentage cuts. No adjustments. No penalties. No clawbacks. A clean, transparent, commission-free system that protects your revenue and strengthens your business.

MORE PROFIT. MORE CONTROL. MORE FUTURE.